নিয়োগ দেবে ডিজিকন টেকনোলজিস

সিএনআই ডেস্ক: নিয়োগ দেবে ডিজিকন টেকনোলজিস Position: Customer Service Representative

Job Description / Responsibility

• Need to handle incoming calls to the prospective customers pertaining to the Client’s business.
• Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
• Identify customer needs, clarify information and provide solutions.
• Perform every call actively to solve client’s problem.
• Must be knowledgeable about Facebook (Social media), email & web chat.
• Refer unresolved customer grievances to designated persons for further investigation.
• Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
• Report time to time to the team leader for complicated issues.

Job Requirements

• Age 21 to 32 years
• Both males and females are allowed to apply
• Similar experience in BPO industry will get preference.
• Basic computer knowledge.
• Good oral communication skill.
• Good listening skill and analytical skill.
• Customer focus and adaptability to different personality types.
• Willingness to work in any shift/ roster.

Job Location

Job Nature

Job Level

Apply Instructions

Walk-in-Interview Interview Time: 10.00 AM Day: Saturday to Thursday. Except Friday and Any Government Holiday. Please bring your CV, Photocopy of NID & Photocopy of Graduation Certificates along with you. Interview Location: (4thFloor) Sheikh Hasina Software & Technology Park, Nazir Shngkorpur Road, Jashore.

Send your CV to [email protected] or click here

 242 Tejgaon I/A, Gulshan Link Road, Dhaka

Founded in 2010, Digicon is now serving from over 29000sqft set up located in one of the prime locality of Dhaka city with current Man Power strength of more than 300+ employees. We provide turnkey solutions to all the industries who outsource their Customer Care division, Back Office Support including IT for cost effectiveness so that they can concentrate more on their core business.http://www.digicontechnologies.com